Commenting on the publication of the annual NHS Staff Survey today (Thursday), UNISON deputy head of health Alan Lofthouse said: “No one should be attacked or live in fear of being assaulted at work.
Written complaints submitted to the NHS have surged to a new record high, with NHS England data revealing an unprecedented volume of grievances. Experts said the figure should serve as a "wake-up call ...
The current design of national policies for complaint handling in NHS hospitals in England means there is too much focus on assessing a complaint’s validity and not enough on learning from the ...
This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...
The current design of national policies for complaint handling in NHS hospitals in England means there is too much focus on assessing a complaint's validity and not enough on learning from the ...
Add Yahoo as a preferred source to see more of our stories on Google. Experts said the figure should serve as a "wake-up call" for the health service. Some 256,777 complaints were made to the NHS in ...
This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...
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